1. How do you explain your job at Rutronik24 to friends and family?
I not only coordinate strengthening and cultivating customer relationships by providing telephone support, but also prepare quotes and follow up on projects. Working with my colleagues on the outside sales team, together we can acquire new customers and expand the regional structure. My duties also include ensuring that everything goes smoothly from an order being placed to delivery of the product to the customer.
2. Tell us more about your career at Rutronik/Rutronik24?
I’ve been with Rutronik for almost four years now and am in the lucky situation that I truly love what I do. I get to tackle exciting issues everyday with our customers – from inquiries to rescheduling delivery dates, I take care of it all. And what I really like is the fact that in the process, I can improve my skills and knowledge of the electronic components.
3. What is the greatest challenge in your daily work and what do you like the most about your job?
I love helping customers on the phone when they have issues, solving their problems, and offering advice and assistance when potential customers call with an inquiry. I also like the fact that I can use my creative skills when carrying out my work. And what I like even more is that I have coworkers who are always there to help me whenever I need them. That is the best gift of all! My greatest challenge is motivating customers to place their orders online. Doing so is better for both sides, since the orders immediately appear in our system and the customers don’t have to pay for shipping. It goes without saying that I really enjoy seeing online orders from my customers come in.
4. “If I won a million euros in the lottery, I would ...”
Buy even more pairs of sneakers to surpass the number of shoes my wife has at home. Besides that, I would buy a grand piano for my wife’s classroom, so I could help the children during their music classes. I would also provide my family additional financial support to thank them for all of the wonderful moments in my life. And I would invest the rest in music schools and make children happy and foster their talents, since they are our future. These aren’t just empty words and false modesty – I was always happy without a million euros and I’m happy to give the rest to others. Because after all, who can guarantee that I would be just as happy as I am now with more money?
5. If you’re in the middle of trying to solve a difficult task, what helps you think?
If you’re in a good mood, you can think more clearly. If you focus too hard on a problem, you’ll often get stuck going round in circles and lose yourself in the details, or let yourself get distracted by other factors. In these situations, I like to listen to classical music. My favorite is Chopin’s Nocturne in E-flat major, Op. 9, No. 2. This is how I can ignore everything else and fully focus on what’s essential.
6. What’s your favorite vacation spot and why?
There are certainly many beautiful corners of the world that are worthy of a visit. But my heart belongs to Constance, where I can relax on a boat and enjoy the beautiful sunsets, just like in days past. I was born here, I grew up here, and this is where I still feel most comfortable.
7. What was the last book you read and what was it about?
Papa To Go [laughs]. I became a father a year ago, and this book is excellent. It’s the best possible “instruction manual” for taking care of my daughter Mina. It really reveals everything a dad needs to know. I can highly recommend it to all expectant fathers.
8. If you were stranded on a desert island, what three things would you bring with you?
White-sand beaches, palm trees, and turquoise water certainly could mean paradise, but could also get boring pretty quickly without any entertainment. So I’d bring a musical instrument that I don’t know how to play! Maybe a violin? I would have plenty of time to learn on the island. Besides that, I’d bring a hammock and an e-book reader with 1,000 books. Or maybe sunscreen would be a better idea? [laughs]
9. What famous person, living or dead, would you like to meet and why?
The physician from the book of the same name by Noah Gordon – to tell him that the people are dying from an inflammation of the appendix. Or maybe the representative of the Vatican library – to steal a few books from him [laughs]. I’m sure they have a few interesting ones for my collection. Or Hans Kammerlander (extreme mountaineer who has climbed 12 of the 14 eight-thousanders) – who, in my opinion, seems like a really nice guy, and because mountain climbing is something that fascinates me and I would also like to make this dream of mine come true. But I would mean that I’d have to get a bit more in shape.